Shipping policy

At JSD Auto Parts, we aim to deliver your orders efficiently and transparently. Please review our shipping policy carefully before making a purchase.

(Applies to both Domestic and International Buyers)

Shipping Schedule: Orders are processed and shipped from Monday to Friday, excluding holidays.
Same-Day Shipping: Orders placed before 2:00 PM Pacific Time (PT) will be shipped the same day. Orders placed after the cutoff time will be shipped on the next business day.

Domestic Buyers

We offer a 30-day hassle-free return policy for items that are unused and in their original condition.
All domestic purchases include a 1-year warranty covering manufacturer defects.
Return shipping fees will be covered by us if the item is deemed defective.

Shipping Services: Shipping carriers and services are selected based on what will deliver most efficiently to your destination.

Non-Refundable Shipping Fees: Shipping fees for international orders are non-refundable for any reason.
Returns: Returns are accepted, but buyers are responsible for all return shipping fees, regardless of the reason for return.
Partial Refunds: If an item arrives with a qualifying issue (e.g., damage during transit or manufacturer defects), we may offer a partial refund at our discretion. Please contact us for further instructions.
Undeliverable Packages: If a package is returned to us as undeliverable due to an incorrect address, customs refusal, or failure to pick up, the buyer will be responsible for re-shipping costs. Shipping fees for the original shipment will not be refunded.
Lost or Stolen Packages: We are not responsible for packages lost or stolen after delivery confirmation. Please ensure that the shipping address provided is secure.
Order Cancellation Policy: Orders can only be canceled before they are shipped. Once shipped, shipping fees are non-refundable.